FAQs

About the Shop

Q: What is A Time for Play?
A Time for Play is a nonprofit Play Therapy training organization that provides continuing education for mental health professionals. Proceeds from this shop help fund our annual scholarship program, which supports future Play Therapists.

Q: How does my purchase support the scholarship fund?
All profits from merchandise sales go directly toward our A Time for Play Scholarship, awarded each year to one or more individuals pursuing Play Therapy training or certification.

Q: Who designs your products?
All of our designs are created by our team and inspired by the power of play and creativity in therapy.

Ordering & Payment

Q: What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods available at checkout.

Q: Can I change or cancel my order after placing it?
We start processing orders quickly! If you need to make a change, contact us within 2-4 hours at admin@atimeforplay.org

Q: Do you offer bulk or group orders?
Yes! If you’re ordering for a team, conference, or event, please email us for custom pricing and options.

Shipping & Delivery

Q: How long does shipping take?
Most orders are processed within 5-7 business days and shipped via standard USPS or UPS delivery. You’ll receive tracking information once your order ships.

Q: Do you offer local pickup?
Yes, local pickup may be available at select A Time for Play events or Houston-area meetups. Email us before ordering to confirm.

Q: Do you ship internationally?
Currently, we ship within the United States. Please contact us if you’re interested in international shipping options.

Returns & Exchanges

Q: What is your return policy?
Because proceeds support our nonprofit scholarship fund, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right!

Q: What if my shirt doesn’t fit?
We include detailed size charts on every product page to help you choose the best fit. If you have sizing questions before ordering, please reach out!

Product Information

Q: What types of shirts do you use?
We print on high-quality Gildan unisex tees, chosen for their softness, durability, and comfort.

Q: Will the design fade after washing?
Our shirts are printed using high-quality inks designed to last! For best results, wash inside-out in cold water and tumble dry low.

Events

Q: Will you have merchandise at conferences or workshops?
Yes! We often bring exclusive items to A Time for Play training events and conferences—follow us on social media for upcoming event details.