Privacy Policy

Last updated: November 24, 2025

A Time to Play Merch Store (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email address, mailing address, phone number, and payment information when placing an order.

  • Technical Data: IP address, browser type, device information, and browsing behavior.

  • Order History & Customer Service Details.

2. How We Use Your Information

  • To process and fulfill orders

  • To communicate regarding your order or customer inquiries

  • To improve our website and products

  • To send marketing or promotional updates (only with your consent)

3. Cookies

Our website may use cookies to improve user experience. You may turn off cookies via your browser settings, but some features may not function correctly.

4. Sharing Your Information

We do not sell or share personal information except:

  • With service providers (e.g., payment processors, shipping providers)

  • Where required by law or to protect our legal rights

5. Payment Security

Payments are processed securely using third-party platforms. We do not store complete credit card information on our servers.

6. Children’s Privacy

We do not knowingly collect data from individuals under age 13.

7. Your Rights

You may request to update or delete your personal information by contacting us at [insert email].

8. Updates to This Policy

We may update this policy periodically. The updated version will be posted on this page.

9. Contact Us

For any privacy-related questions, email us at: [insert email]

Terms of Use

Last updated: November 24, 2025

Welcome to the A Time to Play Merch Store website (the “Site”). By accessing or using this Site, you agree to the following terms.

1. Use of Website

  • You may use this Site for lawful purposes only.

  • You may not copy, resell, or misuse any content, graphics, or products without written permission.

2. Intellectual Property

All content, designs, logos, and product descriptions are the property of A Time to Play Merch Store and may not be used without written consent.

3. Product Information

We strive for accuracy, but:

  • Colors, sizes, and designs may vary slightly due to screen display or product manufacturing.

  • Prices and availability are subject to change without notice.

4. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information.

5. Limitation of Liability

We are not liable for:

  • Incorrect product usage

  • Third-party delays in shipping or printing

  • Any indirect or consequential damages

6. Third-Party Links

Our Site may link to external websites. We are not responsible for their content or privacy practices.

7. Termination

We may terminate access to the Site for any user violating these Terms.

8. Governing Law

These Terms are governed by the laws of the State of Texas.

9. Contact Us

For questions, email admin@atimeforplay.org

Refund & Exchange Policy

Last Updated: November 24, 2025

We want you to love your items! Due to the nature of custom and limited-edition merchandise, we handle refunds and exchanges as follows:

1. All Sales Are Final

Custom or print-on-demand items cannot be refunded once produced.

2. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Notify us within 5 business days of delivery at [insert email]

  • Provide your order number and photos of the issue

  • We will replace the item or offer store credit

3. Lost Packages

If the carrier confirms non-delivery, we will reissue or refund the order.

4. Exchanges

We only offer exchanges if the item is defective or if the wrong size/product was shipped. Please contact us within 5 business days.

5. Shipment Delays

Shipping delays due to weather, postal service, or unforeseen events are outside our control and do not qualify for refunds.

6. Cancellations

Orders may be canceled within 12 hours of purchase if production has not started.

7. Contact for Support

Email us at admin@atimeforplay.org with any order issues.